• Change language
    Change country

    Kyocera Cookie Statement

    Last modified: 24 September 2018
    close up of clicking a computer mouse

    This Cookie Statement (“Statement”) applies to the Kyocera Document Solutions company (“Kyocera”) whose website you are visiting. A list of the applicable Kyocera companies is located under the heading ‘Exercising your rights and contacting us’.

    This Statement applies to the use of cookies by Kyocera in relation to your Kyocera website visit.

    You can download this Statement in pdf format below:

    • Kyocera Cookie Statement: 24 September 2018 (20180924_KyoceraCookieStatement.pdf)
      • 303 KB
      • PDF

    In this Statement, we will explain in detail the following:


    • What are cookies;
    • Who places cookies;
    • What cookies are placed;
    • How long are the cookies stored for;
    • How can I delete cookies/manage my cookie preferences;
    • Which technical and organizational measures we have taken;
    • What your legal rights are concerning us processing your personal information;
    • How you can contact us and other important information;

    What are Cookies?


    A cookie is a small piece of data that is sent from a website and stored on, for example, your computer, phone or tablet by your web browser. There are also other, related technologies to obtain data from your browsing activity, such as web beacons or flash cookies. When we mention ‘cookie’ in this Statement, we mean a cookie and all related and used technologies. Via the use of cookies, we can make sure that our website is loaded faster on your device. It also allows us to collect certain statistical information, to show you (video) content and to improve your website visit and our products and services.

    Who places Cookies?


    We use both first party cookies (cookies placed by us) and third party cookies (cookies placed by others). Below you will find a list of cookies and per cookie it is indicated who places this cookie.

    What cookies are placed?


    We have categorised the cookies in three different categories for your convenience.


    Essential Cookies

    We have a legitimate interest to place these cookies for the purpose of a correct functioning of the website, or to provide a service on your request (such as managing your cookie preferences).


    Analytical Cookies

    These cookies allow us to measure and improve the performance of our website. To safeguard your privacy as much as possible, we:


    • have concluded a data processing agreement where we use a third party to help us with the gathering of the data;
    • have ensured that the last octet of your IP-address is masked, making it impossible for us to identify you;
    • are not sharing any other data with the third party helping us with the gathering of the data;
    • are not using any other Google services in combination with Google Analytics;
    • ask you for your consent to place these cookies.


    Marketing/social media cookies

    Marketing cookies allow us to personalise your browsing experience and is used by us for marketing and advertising purposes.

    Social media cookies allow the social media company to process certain information about your use of the social media functionality, such as you playing a video.

    We shall only place these cookies after your consent. 

    How long are the cookies stored for?

    How can I delete cookies/manage my cookies preferences?

    You can turn on or turn off the statistical and marketing/social media cookie categories in the ‘Manage my cookies’ section of the website. As the essential cookies are solely placed to carry out a correct functioning of the website, or is strictly necessary to provide a service on your request, is it not possible to manage your preference for essential cookies.

    You can also manage your cookie preferences via most browsers.

    International Transfers

    We may transfer your personal information to a group company or third party that is located in a different country than where Kyocera Document Solutions Europe B.V. is located. If this country does not provide for an adequate level of protection by domestic law according to the European Commission, we have ensured this adequate level of protection by agreeing on additional appropriate safeguards with that group company or third party through the Standard Data Protection Clauses adopted by the European Commission. A list of countries that have ensured an adequate level of protection according to the European Commission can be found on the EU Commission website.

    Where we use service providers from the US, such US based service provider has registered itself to be on the EU/US Privacy Shield list and has been self-certified with the US Department of Commerce.

    Alternatively, we may ask you for your explicit consent to the proposed transfer. You may request a copy of the Standard Data Protection Clauses by sending us an email, motivating your request.

    Which technical and organisational measures have we taken?

    We take the security of your personal information very seriously and take all reasonable efforts to protect your personal information from loss, misuse, theft, unauthorized access, disclosure or modification.

    Your rights

    You have certain legal rights that we wish to inform you of.

    Access. You have the right to be informed on whether we process your personal information or not and to related information on that processing.

    Rectification. You have the right to have your personal information rectified or completed by us without undue delay. If you have set up an account with us, you have the possibility to rectify or complete your personal information yourself.

    Right to be forgotten. You have the right to have your personal information erased by us without undue delay. This right is limited to specific grounds, for example if you have withdrawn your consent, or if you object and there are no overriding legitimate grounds for us to maintain the processing. If you have an account with us, in many instances you have the option to erase your account yourself, in which case all your personal information is permanently deleted.

    Restriction of processing. You have the right to request that we restrict the processing of your personal information based on specific grounds. These are (1) the time for us to verify the accuracy of your personal information on your request; (2) instead of erasure of unlawful processing, you request restriction of use instead; (3) you need personal information in legal proceedings; or (4) we are verifying whether our legitimate grounds override your objection to the processing.

    Right to object. You have the right to object at any time to our processing of your personal information if such processing is (1) based on our legitimate interest (including us making a profile of you based on your consent); (2) for direct marketing purposes; or (3) necessary for the performance of a task carried out in the public interest or exercise of official authority vested in us. We shall cease to process your personal information based on your objection, unless we demonstrate compelling legitimate grounds overriding your interests, rights and freedoms or if we need your personal information in legal proceedings.

    Data portability. We are required to inform you of your right to receive your personal information from us so that you can transmit that personal information to another service provider. For KFS that means that at your request we shall supply you with your personal information related to your user account. It does not include any device data, including data that was transmitted to us in a log file.

    Consent withdrawal. If you have supplied us with your personal information based on your consent, you have the right to withdraw such consent at any time. You may do so by unsubscribing from the service that you have subscribed to if applicable. You may also do so by sending us an email to the applicable privacy email address as stated below. We shall then permanently remove your personal information from our database.

    Lodging a complaint. You have the right to lodge a complaint with a supervisory authority, in particular in the country of your residence, about our processing of your personal information.

    Exercising your rights and contacting us

    At Kyocera Document Solutions we have a network of privacy professionals available, including Data Protection Officers, to assist you with your queries. If you wish to exercise any of your rights, or you have a question about this document, please contact us via email, or send us a letter to the applicable Kyocera Document Solutions company in the list below. If your country is not listed, please contact our group Data Protection Officer:

    Kyocera Document Solutions Europe B.V.

    Attn.: Data Protection Officer

    Beechavenue 27

    1119 RA Schiphol-Rijk

    The Netherlands

    e: privacy@deu.kyocera.com

    Your privacy matters

    We protect your data in multiple ways.

    Cooke præferencer

    Feltet er påkrævet

    Vi bruger cookies for at sikre os, at vores website fungerer som det skal, eller indimellem for at yde en service til dig hvis du beder om det (som f.eks. at administrere dine cookie præferencer). Disse cookies er altid aktive, medmindre du sætter din browser til at blokere dem, hvilket muligvis forhindrer websitet i at fungere som forventet.

    Feltet er påkrævet

    Disse cookies giver os mulighed for at måle og forbedre ydelsen på vores website.

    Feltet er påkrævet

    Disse cookies placeres kun i tilfælde af at du giver dit samtykke. Vi bruger Marketing Cookies til at følge, hvordan du klikke på og besøger vores websites, så vi kan vise dig indhold baseret på dine interesser og for at vise dig personlig reklame. I øjeblikket accepterer du ikke disse cookies. Markér check boxen, hvis du gerne vil.